Re: Information gathering.....

Subject: Re: Information gathering.....
From: john -at- garisons -dot- com
To: "Al Geist" <al -dot- geist -at- geistassociates -dot- com>
Date: Mon, 28 Jul 2008 16:47:25 -0400 (EDT)

IMHO, video-taping engineers doing something might help if and only if you
are there as they are doing it and ask a gazillion questions about why
they're doing it that way, when they know it's correct, how someone who's
never done it might know if it's not correct, what to watch out for, etc.
etc. Look on it as a form of advanced note taking.

Of course, retrieving information from such a video might have its own set
of challenges.

Keeping in mind the corporate water temperature is a good thing. You may
want to reassure the powers that be that doing a good job of capturing and
publishing high quality information will reduce errors internally as well
as among the customer base which will only reflect positively on the
company. Pointing to a non-existent expense in the company bottom line,
though, is nigh impossible.

Might want to also sharpen up that resume pencil, Al.

Al moans aloud:
> I'm in a typical writing staff has been reduced by half, the
> project load has grown and the deadlines are shrinking. (Sound familiar?)


ComponentOne Doc-To-Help gives you everything you need to author and
publish quality Help, Web, and print content. Perfect for technical
authors, developers, and policy writers. Download a FREE trial.

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity!

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.


Information gathering.....: From: Al Geist

Previous by Author: RE: Typo of the Year
Next by Author: Re: Coworker who won't take no for an answer
Previous by Thread: RE: Information gathering.....
Next by Thread: RE: Information gathering.....

What this post helpful? Share it with friends and colleagues:

Sponsored Ads