RE: Information gathering.....

Subject: RE: Information gathering.....
From: "Karen L. Zorn" <k -dot- zorn -at- zorntech -dot- com>
To: "'Al Geist'" <al -dot- geist -at- geistassociates -dot- com>, "'TECHWR-L''" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 28 Jul 2008 14:02:36 -0700

Al Geist wrote:

>"....The department head is pushing for us to incorporate video taping into
the >information gathering process. His idea is to have the engineers
videotape the >setup/alignment process so we won't have to bother them with
questions. Those >same engineers would discuss the various components making
up the systems...."

Who is going to set up the equipment?

Do you get to stand behind the engineer and watch the monitor to ensure that
the camera is picking up *all* the action and audio, and that it is clear
and understandable?

What do you do when the engineer speaks with a heavy accent or so softly
they are not intelligible?

Do you get to go back to the engineer and ask them to further detail a
concept or process?

Where is this taping going to take place? A cube, factory floor, next to
noisy machinery?

Where are you going to be able to view the video?

IMHO, update resume and RUN!

Karen L. Zorn


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Information gathering.....: From: Al Geist

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