Writer question...

Subject: Writer question...
From: Sue Jones <suej_be -at- yahoo -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Wed, 6 Aug 2008 12:39:21 -0700 (PDT)


I have a question that may be off topic. Please excuse me if it is, but I wanted feedback from writers.

I have been writing for 20+ years in various teams and groups and have spent the last nine years working for the same company as a contractor. We've recently had a company re-org and the writing task has been made a part of product support.

Now, as a writer I made a few changes in our way of working and other areas to do with the way we produce and distribute our material. Those changes have resulted in my being asked to lead/build the new product support team (as a permanent employee). I was told that the skills I used as a writer were what they wanted me to use to lead the new team.

I have no real experience in the area and I was wondering if any other writers had found their skills being extrapolated (?) in a similar way. It is a real opportunity to build a really visible team, so I must admit that the challenge is really exciting. But I wondered if anyone had found themselves in a similar situation.

BTW, if anyone knows of any good books on product support, please feel free to pass on the title or ISDN.

Thanks in advance.

"To achieve greatness...start where you are, use what you have, do what you can." Arthur Ashe.

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