Re: Writer question...

Subject: Re: Writer question...
From: "Bill Swallow" <techcommdood -at- gmail -dot- com>
To: "Sue Jones" <suej_be -at- yahoo -dot- com>
Date: Thu, 7 Aug 2008 14:04:03 -0400

Team Leadership requires very little skill but a lot of honest action.
Team Management requires some knowledge and skill in handling tough
issues, tough associates, and of course administrivia.

You can't do either with tech writing skills at face value, but many
of the tech writer skills are rooted in the very skills required to
succeed at both leadership and management. You just have to actively
switch your focus and remember to be real and not some kind of drone.

I was going to write a book on the subject, but "There And Back Again"
was taken. ;) But "There and Back and There Again" isn't... Hmmm...

On Wed, Aug 6, 2008 at 3:39 PM, Sue Jones <suej_be -at- yahoo -dot- com> wrote:
> Hello,
> I have a question that may be off topic. Please excuse me if it is, but I wanted feedback from writers.
> I have been writing for 20+ years in various teams and groups and have spent the last nine years working for the same company as a contractor. We've recently had a company re-org and the writing task has been made a part of product support.
> Now, as a writer I made a few changes in our way of working and other areas to do with the way we produce and distribute our material. Those changes have resulted in my being asked to lead/build the new product support team (as a permanent employee). I was told that the skills I used as a writer were what they wanted me to use to lead the new team.
> I have no real experience in the area and I was wondering if any other writers had found their skills being extrapolated (?) in a similar way. It is a real opportunity to build a really visible team, so I must admit that the challenge is really exciting. But I wondered if anyone had found themselves in a similar situation.
> BTW, if anyone knows of any good books on product support, please feel free to pass on the title or ISDN.

Bill Swallow
WWP-Users List Owner
Senior Member STC
STC Single-Sourcing SIG Manager
STC LCR Member, PR

ComponentOne Doc-To-Help gives you everything you need to author and
publish quality Help, Web, and print content. Perfect for technical
authors, developers, and policy writers. Download a FREE trial.

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity!

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Writer question...: From: Sue Jones

Previous by Author: Re: Advice for someone re-entering the work force
Next by Author: Re: Poll: Is technical writing a sellout or fallback career?
Previous by Thread: RE: Writer question...
Next by Thread: RE: Writer question...

What this post helpful? Share it with friends and colleagues:

Sponsored Ads