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Subject:Re: Adobe Acrobat Forms Question From:john -at- garisons -dot- com To:"Michelle Despres" <michelle -dot- despres -at- gmail -dot- com> Date:Fri, 22 Aug 2008 16:44:39 -0400 (EDT)
I had a problem similar to that in my previous job. IIRC, you have to open
the form in Acrobat Pro and enable Advanced Features or something.
Hope this is enough of a clue for you to figure it out ...As is par for
the course with too many Adobe applications, the solution was very
non-intuitive, but I eventually got it to work.
> I am using Adobe Acrobat 9 Pro Extended to create my very first form ever.
> When I began, I chose to create the form in LiveCycle Designer.
> I added a Submit by Email button and entered an e-mail destination -
> xyz -at- company -dot- com -dot-
> I am not sending this form to our customers, so I cannot distribute
> Acrobat. Instead, the pdf is going to be sent by other people to our
> When the pdf is distributed, the customer can send it back only as xml. I
> enabled Extend Features in Adobe Reader on the Advanced menu. It is my
> understanding that will allow our customers to return to us a pdf and not
> the xml file. I suppose my first question is: Am I right about that? If
> so, it's not working.
> If I am wrong about that...
> I found a way for our customers to send us a pdf. (Distribute a copy to
> myself via Acrobat, which creates a file name with "_distributed," and
> send that copy to customers.) But, that workaround results in the
> form being returned to the sender instead of xyz -at- company -dot- com, as the
> setting dictates.
> I can't seem to get both the e-mail address and the submit button to work.
> I've been experimenting and testing for two days, and now I am hoping
> there's an expert out there who can help.
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