Subject: Re:
From: arroxaneullman -at- aol -dot- com
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thu, 11 Sep 2008 16:17:27 -0400

Unfortunately taking sections of the manuals to the SMEs falls into that category of "Tech Writers exist merely to annoy me." They're not even good at reviewing the materials they have to read.

I used to put out a monthly New/Updated Docs Report until they complained about the unnecessary emails.

A no-win situation, so far as I can tell.


-----Original Message-----
From: Combs, Richard <richard -dot- combs -at- Polycom -dot- com>
To: arroxaneullman -at- aol -dot- com; techwr-l -at- lists -dot- techwr-l -dot- com
Sent: Thu, 11 Sep 2008 3:11 pm
Subject: RE:

arroxaneullman -at- aol -dot- com wrote:

> How do you let
> your coworkers know you're not sitting around twidding your thumbs?

By delivering things. ;-)

Here's one idea: Instead of letting them wonder for 3 months what you're
up to and then giving them the completed manual to review, ask people to
review small chunks as you go.

Here's another idea: If you're documenting software, find bugs and enter
them into the bug tracking system. Or enter enhancement requests
(well-thought-out, of course). For non-software products, do something
analogous. The idea is to show that you've been working with, learning,
and thinking analytically about the product.

I'm sure there are plenty of others. The idea is to create visible
artifacts of your efforts. Nothing persuades people you're productive so
much as producing things. :-)


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
rgcombs AT gmailDOTcom


ComponentOne Doc-To-Help gives you everything you need to author and
publish quality Help, Web, and print content. Perfect for technical
authors, developers, and policy writers. Download a FREE trial.

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity!

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.


[no subject]: From: arroxaneullman
RE:: From: Combs, Richard

Previous by Author: Re: WaH
Next by Author: Re: WaH
Previous by Thread: RE:
Next by Thread: Re:

What this post helpful? Share it with friends and colleagues:

Sponsored Ads