RE: Robohelp to webhelp

["Jon Leer" <jleer -at- leertech -dot- net>]

Is the client using the same browser as you?

Jon Leer
Leer Technical Communications
Bedford, NH
Providing Technical and Business Writing
603-315-4029
jleer -at- leertech -dot- net
http://www.leertech.net
-----Original Message-----
From: techwr-l-bounces+jleer=leertech -dot- net -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+jleer=leertech -dot- net -at- lists -dot- techwr-l -dot- com] On Behalf Of
Jodie Gilmore
Sent: Tuesday, September 16, 2008 4:40 PM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Robohelp to webhelp

Hi. I have generated WebHelp from my RoboHelp project -- no errors.
It displays just fine and dandy on my machine.

I zipped up all the files and sent the webhelp project to my client, who
unzipped (saving directory/subdirectory structure) and installed the files
on the website, linking to the webhelp start page.

Although the webhelp displays great on my machine, when you access it from
the web, the TOC, Index, and Search tabs are BLANK. :(   Does anyone have
experience as to why this would be happening? 


__________________________________
Jodie Gilmore
Fulcrum Communications, LLC
Washougal, WA
www.fulcrumcomm.com 
 

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

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http://www.componentone.com/DocToHelp/

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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

ComponentOne Doc-To-Help gives you everything you need to author and 
publish quality Help, Web, and print content. Perfect for technical 
authors, developers, and policy writers. Download a FREE trial.
http://www.componentone.com/DocToHelp/

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

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