Re: customer feedback on documentation

Subject: Re: customer feedback on documentation
From: wendy_lewis -at- goodyear -dot- com
To: caroline -dot- tabach -at- gmail -dot- com
Date: Thu, 18 Sep 2008 10:01:23 -0400

I added a note to all of my docs that were included on product CDs,
availabe in the software,
and on-line. Never, in 7 years, did I have a single response - customer or

I now work for a huge beaurocratic company and wouldn't know where to have
sent. We are also our own customer here, so the users probably know who to
complain to
better than I do.

If you have specific customers, maybe you could solicit feedback from them

Wendy Lewis

Do you add a note in your documentation asking/allowing for customer
feedback on the documentation, and if so, what do you write, where and

Caroline Tabach


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customer feedback on documentation: From: Caroline Tabach

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