RE: customer feedback on documentation

Subject: RE: customer feedback on documentation
From: "Chris Vickery" <cvickery -at- arenasolutions -dot- com>
To: "Caroline Tabach" <caroline -dot- tabach -at- gmail -dot- com>, "techwr-l List" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 18 Sep 2008 10:39:12 -0700

In the preface of my documents I add a section advising customers to
contact us if they have any feeback on the manual or the application
itself. Of course, we're a web app, so it's easy to contact us. But you
could include a mailto link in a PDF.

Chris

-----Original Message-----
From: techwr-l-bounces+cvickery=arenasolutions -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+cvickery=arenasolutions -dot- com -at- lists -dot- techwr-l -dot- com]
On Behalf Of Caroline Tabach
Sent: Thursday, September 18, 2008 12:58 AM
To: techwr-l List
Subject: customer feedback on documentation

Do you add a note in your documentation asking/allowing for customer
feedback on the documentation, and if so, what do you write, where and
how?



--
Caroline Tabach
Technical Writer
e-mail: caroline -dot- tabach -at- gmail -dot- com
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publish quality Help, Web, and print content. Perfect for technical
authors, developers, and policy writers. Download a FREE trial.
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True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

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Follow-Ups:

References:
customer feedback on documentation: From: Caroline Tabach

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