Re: Video Help System?

Subject: Re: Video Help System?
From: Rick Stone <rstone75 -at- kc -dot- rr -dot- com>
To: Geoff Hart <ghart -at- videotron -dot- ca>
Date: Thu, 18 Dec 2008 09:33:03 -0600

Hi Geoff

I totally agree with combining the videos with another tool. Personally,
I'd use RoboHelp or Dreamweaver.

I'm curious to know something. What is your opinion of moving through
such things using buttons or other clickable objects that pause at
places where text is presented? The user reads and absorbs the text,
then clicks something to proceed.

Cheers... Rick :)

Geoff Hart wrote:
> The biggest problem with videos (in my experience) is that they always
> run too fast, particularly for long procedures, so I'm forced to view
> and review and re-review the video multiple times. Thus, two tips:
> First, include a written summary of the steps before the link, so that
> you provide an overview of the procedure to "prime" the viewers so
> they know what they'll be seeing. Second, make sure to record the
> video at a slower rate than you'd actually do the work. I don't know
> whether you'll be recording voice narration* (or text subtitles), but
> if you do, make sure to stop at least briefly after each step (or
> provide video controls that let viewers do this themselves) so viewers
> can perform that step before continuing.

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