Storyboarding for an Established Application

Subject: Storyboarding for an Established Application
From: Anthony <italian_scribbles -at- yahoo -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Sun, 8 Feb 2009 16:37:12 -0800 (PST)

Hello Everyone,

I have the oddest situation at my workplace and would like to get some input.

Late last week my boss asked me to storyboard an internally developed piece of software that essentially tracks and captures the details of technical issues worked by one of our technical teams. Essentially a trouble ticket system similar to those used by help desks. The application uses a web based GUI.

The oddest part is that the application has already been launched and has been in active use since October of last year. A user manual has already been published, but is outdated and the storyboards are not intended to be used to update the manual. In fact, the manual is going to be replaced by a pop-up type of help that will explain most of the individual fields, screens, menus, buttons, etc. in the system.

In qualifying this project I found that there is no desire for highly technical UML diagrams or the like that I have done in the past. The resulting storyboards are to be used by the users and the assigned programmers who code upgrades and correct bugs in the system. It is to give everyone a better understanding of the system.

My thinking is that we need some very narrowly defined use cases as well, but I am unsure.

Has anyone else run into such an odd situation?

What details would you include and exclude in the storyboarding process?

It is a first for me in my many years of software development and documentation.

Thoughts?

Thank you for your assistance.

- Anthony



^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing
solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or
HTML and publish to the Web, Help systems or printed manuals.
http://www.doctohelp.com

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat


Follow-Ups:

Previous by Author: Unable to enable commenting in Adobe Acrobat
Next by Author: Re: Are you part of a "Program Office"?
Previous by Thread: RE: The Agile / Xtreme TW
Next by Thread: Re: Storyboarding for an Established Application


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads