RE: Poorly designed software (was RE: HyperSnap DX question)

Subject: RE: Poorly designed software (was RE: HyperSnap DX question)
From: Paul Hanson <phanson -at- Quintrex -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 2 Mar 2009 10:55:46 -0600

Curious....

At the point that you were rebuked, had you been involved in reviews of the UI (like before it was sent to your coders)?

>From then on, were you assigned the responsibility of reviewing all UI changes?


Paul Hanson
Technical Writer
RoboHelp ACE - http://www.adobe.com/support/forums/team_macromedia/robohelp.html
Quintrex Data Systems http://www.quintrex.com
email: phanson at quintrex.com

-----Original Message-----
From: Downing, David
Sent: Monday, March 02, 2009 10:39 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Poorly designed software (was RE: HyperSnap DX question)

Actually, I once got rebuked for writing an explanation of how to make sense of a poorly designed interface, rather than submitting a formal change request to the developers to change the interface. I guess it was an ego thing. I wanted the end users to need my explanation.

David Downing
Senior Technical Writer
Credit Union Solutions
Fiserv

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References:
Poorly designed software (was RE: HyperSnap DX question): From: Downing, David

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