Re: Serious follow-up to the automated telephone system thing

[Peter Neilson <neilson -at- windstream -dot- net>]

Downing, David wrote:

> "Please tell me briefly why you're calling," and possibly offer some

Yes, that's a better approach, far better than, "Please let us tell you 
why you are calling." It also provides, if they get a voice record of 
the call, a set of "words not matched" to let them know whether they are 
on target and perhaps help them improve.

I'm thinking also that pardon-the-French words like s**th**d, g*d, d**m, 
eff**g ought to take them directly to a Human Who Really Speaks English. 
Peut-etre la meme chose en francais for genuine French.

Has any of the Anglophones among us yet called a Quebec company and 
reaches a bot that accepts only French?
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