RE: Friday humor - "I wanna talk to a real person."

Subject: RE: Friday humor - "I wanna talk to a real person."
From: "Technical Writing Plus" <doc-x -at- earthlink -dot- net>
To: "'Downing, David'" <david -dot- downing -at- Fiserv -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>, "'Dan Goldstein'" <DGoldstein -at- riverainmedical -dot- com>
Date: Tue, 10 Mar 2009 09:17:32 -0600

I've noticed over the years that a very small number of companies do indeed
try to make the on-hold/automated system a little easier to deal with.

For example, and I do not remember the names of the companies, some places
have instituted a kind of prompt that gets you a real person right away.

Alas, most companies are not as considerate as this.

Jim Jones

-----Original Message-----
From: "Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>
Subject: RE: Friday humor - "I wanna talk to a real person."

Actually, Amazon allows you to put in your phone number and talk to a
live person immediately -- no hack required. I've used this feature
several times for work purchases, and it worked fine. Don't other
companies offer this?


How did you find out you could do this? Do they advertise it, or just let
their business customers in on it.


ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing
solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or
HTML and publish to the Web, Help systems or printed manuals.

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control!

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Please move off-topic discussions to the Chat list, at:

RE: Friday humor - "I wanna talk to a real person.": From: Downing, David

Previous by Author: RE: National Grammar Day
Next by Author: RE: Need help with Help
Previous by Thread: RE: Friday humor - "I wanna talk to a real person."
Next by Thread: PDF subset?

What this post helpful? Share it with friends and colleagues:

Sponsored Ads