RE: News story: GB gov't improves communication standards

Subject: RE: News story: GB gov't improves communication standards
From: "Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 18 Mar 2009 13:20:26 -0400

LGA's list can be found at

It only took a minute to find a "banned word" in the Service Desk
document that we discussed this morning: "This reactive situation does
not embrace best practice."

> -----Original Message-----
> From: arroxaneullman
> Sent: Wednesday, March 18, 2009 12:02 PM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: News story: GB gov't improves communication standards
> There has been a Plain English movement in state and federal
> government in the US for some time, so I presumed that Great
> Britain also had a similar policy. Apparently, it's
> relatively new for them to disapprove of unclear legalese.
> Nonetheless, I give them credit for taking these steps:
> The flip side, though, is a problem with "banned words." The
> moment we star banning words, we infringe on freedom of
> speech. And, as anyone know knows me knows, that's
> intolerable--in the US, Britain, or anywhere.

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News story: GB gov't improves communication standards: From: arroxaneullman

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