links to Web page in PDF don't work after installing 7.1.1 patch

Subject: links to Web page in PDF don't work after installing 7.1.1 patch
From: "Mary Elaine Lora" <mlora -at- fugro-jason -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 26 Mar 2009 03:55:41 +0100

I installed the Acrobat Professional 7.1.1 security patch. Now links to Web
sites in the PDF do not work. Is this coincidence, or are other people
having trouble after installing the patch?

Here's what I did:

(1) Created a hypertext link in a FrameMaker document ("Go to URL" link).,
and then saved the Frame doc as a PDF. The link works in the Frame doc but
does not work in the PDF. I get an error message saying "Authorization

(2) Created a link directly in Acrobat ("Go to Web page" link). The link
fails with the same error message, "Authorization Failed."

(3) Opened an older PDF document with links that used to work. The links now
fail with the same error message.

I've checked and rechecked the link but can't see anything wrong. Any ideas?

Mary Elaine


ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing
solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or
HTML and publish to the Web, Help systems or printed manuals.

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control!

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Please move off-topic discussions to the Chat list, at:

Previous by Author: RE: Notes or Task Software
Next by Author: RE: getting experience with expensive tools
Previous by Thread: Any grant writers on the list?
Next by Thread: A big brother moment? email reminders of what you haven't done

What this post helpful? Share it with friends and colleagues:

Sponsored Ads