Re: How do they record the actors for voice response systems

Subject: Re: How do they record the actors for voice response systems
From: Geoff Lane <geoff -at- gjctech -dot- co -dot- uk>
To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 1 Apr 2009 16:54:32 +0100

On Wednesday, April 1, 2009, Downing, David wrote;

> There's something I've always wondered about voice response systems,
> and I was wondering if anyone here has had firsthand experience
> constructing one and so could answer my question.
---

FWIW, I've been doing a fair amount of work recently with Asterisk -
an open-source PBX (http://www.asterisk.org/) this system has a real
person (Allison Smith, for the English version) and AIUI she's can be
hired to record any extra bits you might need. That said, the Asterisk
voice libraries are reasonably comprehensive - although Allison's
super-friendly "goodbyee!" isn't really the best way to end a message
telling callers that they're blacklisted on your system!

http://www.digium.com/en/products/ivr/allisonsmith/ (on Digium's
website) has more info. Digium developed Asterisk and sell the
commercial versions and related products. They now also sell IVR
prompts and text-to-speech software based on Allison's voice -
although I've no idea how to use these with anything other than
Asterisk.

HTH,

--
Geoff

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References:
How do they record the actors for voice response systems: From: Downing, David

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