Re: Before or After

Subject: Re: Before or After
From: "Downing, David" <david -dot- downing -at- fiserv -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 8 Apr 2009 08:08:07 -0500

From: "Brian Neale" <bneale -at- idirect -dot- com>

Subject: Before or After

When directing Users to perform a task, do you tell them "what to do"

before telling them "where to do it", or vice versa.

For example:

"Double-click on the procedure you want to use in the Codes list box."


"In the Codes list box, double-click on the procedure you want to use."

I'm with those who would do it the second way because the user needs to
know what part of the system to go to before being told what to do.

David Downing

Senior Technical Writer

Credit Union Solutions



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