Re: Documentation Quality and Standardization

[quills -at- airmail -dot- net]

Yes it is. All Quality Systems use that definition. So how do you define 
a baseline for a document?

I write gude. So that is quality. Or is it? Is it the number of spelling 
errors? Is it grammar? Is it ease of use? Is it total inclusion of all 
information?

The challenge is in creating objective criteria to make the measurement 
of a subjective subject.

If you are manufacturing something you have concrete specifications to 
measure against. Aganst what do you measure a document?

Scott

John Posada wrote:
> What is Documentation Quality? Isn't it defining a baseline, then
> watching for deviation from that baseline?
>
> I'd look at SixSigma.
>
>
> On Wed, Apr 22, 2009 at 2:09 AM, punit shrivastava
> <punitshrivastava -at- gmail -dot- com> wrote:
>   
>> Hi All,
>> I have got the opportunity to work towards achieving Documentation Quality
>> and Standardization in my documentation team.
>>     
>
>
>   

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