Tech Writing for Social Networks (Twitter, Facebook, etc.)

["Blount, Patricia A" <Patricia -dot- Blount -at- ca -dot- com>]

Hi, all,

A leadership change prompts me to pose this question: how can tech
writers exploit today's social networking sites (Twitter, Facebook,
maybe You Tube, chat rooms) to deliver product instruction, if at all? 

Trends in connectivity technology have created a culture in which
instant gratification isn't just expected; it's delivered. Cell phones,
BlackBerry's, GPS's, instant messenger - pretty much any information
wanted is quite literally a click away. So where does all this
connectivity and Must Have Now mentality leave the instruction manual?
Even though we deliver our books electronically, maybe long PDF files
are ready for pasture? If so, how do we adapt?

I look forward to hearing what those on the List think.

Patty B. 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

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