Re: Tech Writing for Social Networks (Twitter, Facebook, etc.)

Subject: Re: Tech Writing for Social Networks (Twitter, Facebook, etc.)
From: Bill Swallow <techcommdood -at- gmail -dot- com>
To: Julie Stickler <jstickler -at- gmail -dot- com>
Date: Sun, 31 May 2009 23:28:27 -0400

Nothing folksy about it. You're literally engaging people one on one
or in small groups. You're not directly providing a deliverable in
social media.

On Sun, May 31, 2009 at 12:08 PM, Julie Stickler <jstickler -at- gmail -dot- com> wrote:
> On Sat, May 30, 2009 at 2:47 PM, Bill Swallow wrote
>> The point is not to provide, but to engage.
>
> OK, now I'm curious.  Tell me more.
>
> I've generally been annoyed by "folksy" technical writing (like the
> manual that advised me to go make coffee, which I don't drink, while I
> waited for the software to install).  But I can also see great value
> in getting to know users and what they're doing with the products
> we're trying to document.

--
Bill Swallow

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References:
Tech Writing for Social Networks (Twitter, Facebook, etc.): From: Blount, Patricia A
Re: Tech Writing for Social Networks (Twitter, Facebook, etc.): From: Julie Stickler
Re: Tech Writing for Social Networks (Twitter, Facebook, etc.): From: Bill Swallow
Re: Tech Writing for Social Networks (Twitter, Facebook, etc.): From: Julie Stickler

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