RE: Saving creates an internal error message

Subject: RE: Saving creates an internal error message
From: Jennifer Randel <jennifer_randel -at- khsd -dot- k12 -dot- ca -dot- us>
To: 'Keith Hood' <klhra -at- yahoo -dot- com>, "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>, RichardCombs <richard -dot- combs -at- Polycom -dot- com>
Date: Thu, 4 Jun 2009 11:15:23 -0700

Thanks for the suggestions. Unfortunately, I'm stuck--I'm a lone writer, no one else has FM on their machine, so I've got no one to help me test it. And, what's more is that I cannot reinstall FM 7.2 if anything happens because our IT department no longer has the 7.2 disk. They do have a FM 8 disk, but no license key. _Don't_ ask!

This very same FM file was working great during the first part of last week. After seeing the message from David a while ago, I inquired about SP3 with our IT department and found that they upgraded everyone to SP3 late last week. Without doing any further testing, it seems that David's guess most likely applies to my situation.

Lovin' my IT department,

-----Original Message-----
From: Keith Hood [mailto:klhra -at- yahoo -dot- com]
Sent: Thursday, June 04, 2009 10:22 AM
To: Jennifer Randel; techwr-l -at- lists -dot- techwr-l -dot- com; RichardCombs
Subject: RE: Saving creates an internal error message

Have you tried opening that file using a different iteration of FM? Like on a different machine? I admit my knowledge of FM is kind of rusty, but I wonder if there's a chance the software installation has been corrupted.

I also wonder if the graphics have been corrupted. After the Save As, are the graphics actually messed up in the end result file? Is there any chance you can open the file that gave you the error message during the Save As, and reinsert the graphics?

> Jennifer Randel wrote:
> > I open a FM file that I wrote long ago and have used
> many times, try
> to
> > remove some content, and Save As with a totally
> different name, and
> then I
> > get this message:
> >
> > "An internal error occurred while writing imported
> graphics in this
> > document. The file has been saved, but has lost some
> image data.
> Please
> > report this error to Adobe Technical Support."
> >
> > I don't have time to report this to tech support, my
> boss wants copies
> of
> > this tomorrow! Can anyone help?


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RE: Saving creates an internal error message: From: Keith Hood

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