Re: Government Contracts, Standards, and Online Help

Subject: Re: Government Contracts, Standards, and Online Help
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 12 Jun 2009 09:00:35 -0700

Hopeless. The reviewing contractor's revenue stream is based on
convincing the end client (the government agency) that they are the
experts in evaluating your work, and the agency employees' jobs are
based on convincing their bureaucrat bosses that they are the experts in
selecting contractors. You're working on a government contract; nobody
upstream from you is interested in what is necessary or detrimental to
your users, and certainly not in what makes your Tech Pubs staff

You have two alternatives:

1. if your product or service is sufficiently unique, advise the
customer that you are prepared
to deliver your standard product only and do not do customizations.
This policy was quite
successful for companies such as HP and National Semiconductor back
in the days when
they were the "suppliers of necessity" for their particular
products, but needs to be done
at the beginning, when you receive your RFQs.

2. Suck it in and do what the client tells you to do. It's probably
already in your contract

Gene Kim-Eng

----- Original Message -----
From: "TECHWR-L Administrator" <admin -at- techwr-l -dot- com>
> I am in need of arguments to bolster our position that this change is
> not necessary and would be detrimental to our users.


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FWD: Government Contracts, Standards, and Online Help: From: TECHWR-L Administrator

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