Re:Documenting two similar interfaces

Subject: Re:Documenting two similar interfaces
From: David Neeley <dbneeley -at- gmail -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Wed, 24 Jun 2009 09:43:56 +0300

I really think you must applaud your developers and/or the product
managers who decided to make this step.

At one go, they are copying what is probably the single most unpopular
change to Microsoft Office in living memory.

For everyone who likes the ribbon interface, I dare say you can easily
find ten who detest it.

Can we say "usabilty" or "customer focused?" I didn't think so.

At least they are giving users a choice in the matter. It will be
interesting for you to follow up once the new version is released and
determine how your user base is actually using it.


On Wed, Jun 24, 2009 at 09:01, <techwr-l-request -at- lists -dot- techwr-l -dot- com> wrote:

> I'm currently working on a project where we're upgrading the UI to use a
> new 'ribbon'-style interface (a la MS Word), but users will also have
> the option to use the familiar 'classic' interface.  The documentation
> will therefore need to deal with both.

Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices.

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control!

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