TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
> Dear Deborah,
> Here are a few rough answers to your questions:
> 1. Training courses for users in the beginning, before using the
Baaaahahahahahahahaaaaaaa.... er... sorry.
I can't count the number of times that I've been "trained" for a software or a system, only to have it take half-a-year-to-two-years for the software or system to be implemented... at which time:
a) we all need to re-learn, effectively from scratch
b) substantial changes have happened - usually customization
c) we've bought a company or been bought and a rival software/system is brought in before the previous could be formally rolled out.
We get scheduled for training six months after the software/system is implemented and we've figured out what we need to limp along, adopted "bad" habits that have become thoroughly ingrained, including setting up structures or procedures that rely upon our untutored bad habits. At which point, we drive the trainer crazy with all our complaints, exceptions, corner cases and other odd-ball requests.
Didn't mean to laugh, but the view between planets is usually so murky that the occasional revelation startles a guffaw or two from me.
- Kevin (in what I laughingly call the "real" world... the one that Lars doesn't live on (ref. Wiley's Non-Sequitur))The information contained in this electronic mail transmission
may be privileged and confidential, and therefore, protected
from disclosure. If you have received this communication in
error, please notify us immediately by replying to this
message and deleting it from your computer without copying
or disclosing it.
Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-