Names of programs

Subject: Names of programs
From: Ladonna Weeks <ladonnaweeks -at- yahoo -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thu, 20 Aug 2009 15:58:28 -0700 (PDT)

My 88-year-old mom has just learned how to receive (and sometimes send) email and how to use the Internet. I am so proud of her! The other day, completely on her own, she heard about a store on TV. She found its Web site, located the nearest location, mapped it, and used the map to drive there.

I live in a different state so I can't help her as much as I want, but I'm working over the phone trying to help her understand exactly what was mentioned earlier: that Microsoft is the name of a company that makes programs: that there are many email programs, one of which is Microsoft Outlook Express; that there are several Web browsers, one of which Microsoft Internet Explorer, etc.


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