Re: Outlook hosed, pondering next step

Subject: Re: Outlook hosed, pondering next step
From: Marguerite Krupp <mkrupp128 -at- yahoo -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com, jopakent <jopakent -at- comcast -dot- net>
Date: Fri, 4 Sep 2009 08:45:45 -0700 (PDT)

Before you do anything else, if you can locate your .pst file, download it to another device, say, a flash drive. Then you have a shot at rebuilding your files, even if Outlook 2007 eats your old data.
 
Marguerite

--- On Fri, 9/4/09, jopakent <jopakent -at- comcast -dot- net> wrote:


From: jopakent <jopakent -at- comcast -dot- net>
Subject: Outlook hosed, pondering next step
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Friday, September 4, 2009, 11:24 AM


(Office 2003, Win XP Pro)



I've been accumulating history in my Outlook folders for several years now.
Sent mail, Project Folders, even deleted mail has all been gradually
expanding over time.



So if a client (or an ex-wife) has a question about a communication we had
back in 06, I've been able to quickly bring the email up for reference. I'm
concerned right now because Outlook seems locked up. Every time I try to
delete anything or send anything, I get an error message something along the
lines of



"There was a problem in the messaging service, if this problem persists,
please restart Outlook."



I've tried restarting both Outlook and the computer, but the symptom
persists.



One solution I have in mind is to finally pull the trigger on Office 2007.
I've got a copy all ready to install and  now that vacations are done and
I've got my freezer full of humpies, I'll probably have time to do it this
weekend. My concern is that I don't want to loose all of that history. I'm
afraid that my existing file (*.PST?) is hosed and that when I do the
install, Outlook will either ignore it, or make a hash out of it.



The only other thot I have right now is a vague recollection of a "repair"
tool that I think is a menu option somewhere. I'll try that tonight and see
if there is any joy. Any other ideas, please respond directly as I am on
digest.



Regards,



J. Paul Kent

206-383-0539



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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices.
http://www.doctohelp.com/SuperPages/Webcasts/

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

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Outlook hosed, pondering next step: From: jopakent

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