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Visio has been ubiquitous at just about every company I've worked at or with
since before MS bought it. It's a sort of "joined at the hip" combination of
Illustrator, PowerPoint and a CAD program, doesn't do any one of those functions
brilliantly, but is uniquely able to do all them well enough. If you have the
budget to have Illustrator, AutoCAD and Powerpoint on your computer you may turn
up your nose at Visio and use it only when someone sends you a Visio file you
need to open and convert for one of those other programs, but if you don't it
can be very useful.
----- Original Message -----
From: "Sarah Stegall" <sstegall -at- bivio -dot- net>
>I was recently sent a set of Visio stencils designed for our hardware
> products. Does anyone here use Visio for customer support documentation?
> What specific documents do you use it for? I'm trying to figure out
> whether I need it or not. It's an expensive piece of software. My tech
> support, sales and engineering guys use it all the time for networking
> diagrams. I've never had much use for it (I use Adobe Illustrator and
> OpenOffice for drawing), but is it really an "industry standard" or just
> the easiest/laziest solution? Opinions welcome, offline if you prefer.
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