Re: Adobe Acrobat 8 Pro - Activation

Subject: Re: Adobe Acrobat 8 Pro - Activation
From: "Monique Semp" <monique -dot- semp -at- earthlink -dot- net>
To: "Robert Lauriston" <robert -at- lauriston -dot- com>, techwr-l -at- lists -dot- techwr-l -dot- com
Date: Fri, 9 Oct 2009 08:27:54 -0700

I've been having this problem on and off for a long time. If you search
within the Adobe Acrobat forums (use the actual message that's displayed),
you'll find lots of entries. For this reason, I doubt there's much point
to calling Adobe.

What often fixes it (but frustratingly, not always) is to use open Acrobat
and use the Help > Repair Acrobat Installation option. I've also used the
Acrobat Licensing Repair tool,
http://www.adobe.com/support/contact/licensing.html. It seemed to work for
a while.

It does seem somewhat tied to when the Acrobat writer from a non-Adobe
product gets used to create a PDF from apps such as Word. I don't seem to
have this problem when I'm working with only Adobe products (such as
FrameMaker).

Good luck,
-Monique


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