Re: Adobe Acrobat 8 Pro - Activation

Subject: Re: Adobe Acrobat 8 Pro - Activation
From: Rick Stone <rstone75 -at- kc -dot- rr -dot- com>
To: monique -dot- semp -at- earthlink -dot- net
Date: Fri, 09 Oct 2009 13:11:12 -0500

Hi all

I think it may also depend on how Acrobat was installed to begin with.
For example, I installed the eLearning Suite. I don't use Photoshop so
elected not to install it. I use Captivate. But when I try to use
Acrobat it tells me it must be activated and I'm advised that it was
installed as part of a suite and I should open one of the products in
the suite, such as Photoshop. HEL-LO! I'm using Captivate that's part of
the suite. Why is that not sufficient?

Anyhoo, maybe that also accounts for disabled things in activation?

Cheers... Rick :)

Monique Semp wrote:
> I've been having this problem on and off for a long time. If you search
> within the Adobe Acrobat forums (use the actual message that's displayed),
> you'll find lots of entries. For this reason, I doubt there's much point
> to calling Adobe.
> What often fixes it (but frustratingly, not always) is to use open Acrobat
> and use the Help > Repair Acrobat Installation option. I've also used the
> Acrobat Licensing Repair tool,
> It seemed to work for
> a while.
> It does seem somewhat tied to when the Acrobat writer from a non-Adobe
> product gets used to create a PDF from apps such as Word. I don't seem to
> have this problem when I'm working with only Adobe products (such as
> FrameMaker).
> Good luck,
> -Monique

Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices.

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control!

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Please move off-topic discussions to the Chat list, at:


Re: Adobe Acrobat 8 Pro - Activation: From: Monique Semp

Previous by Author: RE: tools for writing hierarchical taxonomy? (virtual card sorting)
Next by Author: Re: HTML Help and linking to PDFs
Previous by Thread: Re: Adobe Acrobat 8 Pro - Activation
Next by Thread: Re: Adobe Acrobat 8 Pro - Activation

What this post helpful? Share it with friends and colleagues:

Sponsored Ads