Re: in search for better tools

Subject: Re: in search for better tools
From: Robert Lauriston <robert -at- lauriston -dot- com>
To: GILLIOTTE Valérie <vgilliotte -at- mega -dot- com>, techwr-l -at- lists -dot- techwr-l -dot- com
Date: Tue, 8 Dec 2009 20:34:13 -0800

How exactly do you think Flare would work for this particular
requirement better than FrameMaker, outside of your general preference
for it?

I was shocked to learn that Flare's feature for tracking help system
usage sending the log back to the software vendor does not get an
opt-in from the user, or even inform the user that it is doing that.
Sure, you can work around that by not using the feedback feature, but
a company making development tools for the corporate market should
know better.

2009/12/8 beelia <beelia -at- gmail -dot- com>:
> Valerie,
>
> I don't know why people are steering you away from Flare.
>
> Frame is great - I used it for 12 years - but it's not an authoring tool.
> Flare gives you a facile XML-based environment to work in and maximum
> flexibility in outputs. Flare also does all the other things you mentioned.
> It imports Frame files very well. It also supports variables and conditional
> text. And if you don't want to go with structured authoring (although that's
> a good idea) or XML scripting to create customized outputs, it's built for
> that non-corporate, individual-writer, turnkey approach to authoring.
>
> There is, however, a learning curve, so you have to figure out exactly what
> you need (PDF? HTML Help? WebHelp? Air? Word? XHTML?) before you make that
> investment. MIF2GO / WebWorks / Help&Manual might be enough for you.
>
> I'm not selling it - in fact it looks like I'm going to have to stop using
> it and move to XMetaL because Flare is not yet fully DITA-compliant, and I
> am in a corporate environment that requires it. But it's a great tool with a
> great support organization behind it, and I hate to see it disregarded when
> it might be the very thing that would work best for you.
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Follow-Ups:

References:
in search for better tools: From: GILLIOTTE Valérie
RE: in search for better tools: From: Combs, Richard
RE: in search for better tools: From: GILLIOTTE Valérie
Re: in search for better tools: From: Robert Lauriston
RE: in search for better tools: From: GILLIOTTE Valérie
RE: in search for better tools: From: Combs, Richard
Re: in search for better tools: From: Robert Lauriston
Re: in search for better tools: From: beelia

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