Re: A PDF Instructions question

Subject: Re: A PDF Instructions question
From: Robert Lauriston <robert -at- lauriston -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Wed, 23 Dec 2009 11:51:56 -0800

But where would you put such a note that users will see it? Typical
PDF usage, somebody opens the file and searches for a keyword, or
drills down the TOC. If the PDF is on a Web site, they may go straight
to a page in the middle of the document.

You could put it in an "about this document" topic, but how likely is
it that a user would look there when encountering a printing problem?

On Wed, Dec 23, 2009 at 11:48 AM, Steven Gaghan <sgaghan12 -at- gmail -dot- com> wrote:
> The other option is to put a note in about ensuring that "Shrink to
> Printable Area is selected when printing the page" and then referring the
> user to the Adobe Reader help file. That way you shouldn't run into the
> issue Robert mentioned.
>
> Steve
>
> On Wed, Dec 23, 2009 at 2:41 PM, Robert Lauriston <robert -at- lauriston -dot- com>
> wrote:
>>
>> Seems like people have been doing fine without it, and any specific
>> instructions might end up wrong if Adobe changes the Acrobat Reader
>> UI.
>>
>> In 2001, when some people weren't familiar with PDFs and Acrobat
>> Reader's browser integration was problematic, I put some tips on the
>> first page, but that looks really dated now.
>>
>> On Wed, Dec 23, 2009 at 11:22 AM, Deborah Hemstreet
>> <dvora -at- tech-challenged -dot- com> wrote:
>> > Hi All,
>> >
>> > As you know, margins can be cut off from the bottom of a document,
>> > depending
>> > on the printers people use. For example, on my printer, 0.6" bottom
>> > margin
>> > is fine, but on my client's printer, the footer is cut off.
>> >
>> > In the PDF, there is plenty of physical space. I advised my client that
>> > when
>> > he prints the PDF, to make sure Shrink to Printable Area is selected
>> > when
>> > printing the page, and it will come out fine.
>> >
>> > Question: He is wondering if we need to give the users instructions in
>> > the
>> > MANUAL for printing the PDF.
>> >
>> > I have never done this before. I've printed tons of PDFs and never had a
>> > question come back to our service groups (when I worked for a company)
>> > about
>> > the footer NOT printing...
>> >
>> > What do you think?
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Follow-Ups:

References:
An Engineer's Christmas: From: Ken Poshedly
cross section vs cross-sectional - what about cross sectioned and cross sectioning: From: Deborah Hemstreet
Re: cross section vs cross-sectional - what about cross sectioned and cross sectioning: From: Robert Lauriston
RE: cross section vs cross-sectional - what about cross sectioned andcross sectioning: From: Combs, Richard
Re: cross section vs cross-sectional - what about cross sectioned andcross sectioning: From: Robert Lauriston
RE: cross section vs cross-sectional - what about cross sectioned andcross sectioning: From: Combs, Richard
Re: cross section vs cross-sectional - what about cross sectioned andcross sectioning: From: Robert Lauriston
A PDF Instructions question: From: Deborah Hemstreet
Re: A PDF Instructions question: From: Robert Lauriston
Re: A PDF Instructions question: From: Steven Gaghan

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