RE: A wiki for docs? Doku-Wiki and how to set it up...

Subject: RE: A wiki for docs? Doku-Wiki and how to set it up...
From: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
To: David Neeley <dbneeley -at- gmail -dot- com>, TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 23 Dec 2009 16:01:40 -0500

David Neeley
> Consider: having docs online means you can revise them at will so
> that you are sure that those accessing them are always getting the
> most current version. This has impact to the bottom line, too, as you
> can clarify points that otherwise may result in tech support calls
> (and costs).

Remember the opening scenes of (I believe it was) the first Mission Impossible movie?

Rooms a bit more secure than that are where many of our products go.

If I have to say it - no internet connection for anybody working in there.

That kind of customer would get cranky if the only product docs were online.

But for other products - including some of ours - I can see the advantage; I've often argued exactly that advantage. Separate instances for each functionally different version of the product, of course.

- Kevin

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A wiki for docs? Doku-Wiki and how to set it up...: From: David Neeley

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