Re: What do you do when you don't have anyone with the time to review andedit your docs

Subject: Re: What do you do when you don't have anyone with the time to review andedit your docs
From: Peter Neilson <neilson -at- windstream -dot- net>
To: Paul Hanson <phanson -at- Quintrex -dot- com>
Date: Mon, 18 Jan 2010 19:40:23 -0500

Paul Hanson wrote:
> Do you include your Customer Support dept in your review cycle or is it only Dev and QA?

When I interviewed for a position with a well-known supplier of
statistical software here in NC, they told me that the CS folks were
their right hand in figuring out what the customers needed to see in the
docs. I did not get the position (their loss?) but that statement shows
that in some companies the interaction between various departments to
solve customers' issues is seen as a Good Thing.

If anybody reading this knows "AO" at that statistical company, tell him
I said hi.
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References:
What do you do when you don't have anyone with the time to review and edit your docs: From: Wade Courtney
Re: What do you do when you don't have anyone with the time to review andedit your docs: From: Gene Kim-Eng
Re: What do you do when you don't have anyone with the time to review andedit your docs: From: Suzette Leeming
RE: What do you do when you don't have anyone with the time to review andedit your docs: From: Paul Hanson

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