Re: Address this. . .

Subject: Re: Address this. . .
From: Wade Courtney <wade -dot- courtney -at- gmail -dot- com>
To: Bill Swallow <techcommdood -at- gmail -dot- com>
Date: Fri, 12 Mar 2010 07:26:00 -0800

Not only that, but arguing about this is like arguing about colors. It's
not always the best thing to be right, sometimes its just better to be
effective. We know your right, you know your right, just use another word
and let this issue go. Is this the hill you want to die on?

W

------------------------------
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On Fri, Mar 12, 2010 at 7:13 AM, Bill Swallow <techcommdood -at- gmail -dot- com>wrote:

> Ah, interpretation... I'm not going to answer your question. Instead
> I'll just offer advice:
>
> Don't include unresolved bugs in the release notes.
>
> does your company have an online bug base? Do customers have the
> ability to log in and see the status of their reported bugs? If not,
> look into it. If so, your work is done (with regard to unresolved
> bugs).
>
> IMHO, release notes should focus on what IS in the release and not on
> what isn't.
>
> I'd personally not like to look at the ingredients list on a box of
> Froot Loops to see "Non-Ingredients: real fruit, ground beef, lamb's
> tongue, lard, wood chips, roofing tar..."
>
> ;-)
>
> On Fri, Mar 12, 2010 at 9:55 AM, McLauchlan, Kevin
> <Kevin -dot- McLauchlan -at- safenet-inc -dot- com> wrote:
> > In the list of issues/bugs that are not being fixed for the current
> > release, we say "To be addressed in a future release".
> >
> > Some customer has decided that "To be addressed in a future release"
> > means "...an explicit prmise that the issue is to be fixed exactly how I
> want it".
> >
> > Please tell me what you believe is meant by "to address something".
>
> --
> Bill Swallow
>
> Twitter: @techcommdood
> Blog: http://techcommdood.com
> LinkedIn: http://www.linkedin.com/in/techcommdood
>
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Follow-Ups:

References:
Address this. . .: From: McLauchlan, Kevin
Re: Address this. . .: From: Bill Swallow

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