RE: Beta documentation quality

Subject: RE: Beta documentation quality
From: "Combs, Richard" <richard -dot- combs -at- Polycom -dot- com>
To: "'Michael Herman (Parallelspace)'" <mwherman -at- parallelspace -dot- net>, "p -dot- vuncanon -at- att -dot- net" <p -dot- vuncanon -at- att -dot- net>, "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 5 Apr 2010 23:07:10 -0700

Michael Herman wrote:

> The quality goals for the beta version of the documentation depends on
> the
> business, marketing and technical goals of the beta program for this
> particular product release ...as well as the type of and audience for
> the
> product. That is, there isn't as simple generalization.

I agree. But that said, when pressed, my boss and I tell people we're aiming for beta docs to be 60-75% complete.

And I try to emphasize that tech pubs sees a beta test as an opportunity to test the docs and get valuable feedback on them -- what's missing, unclear, incomplete, etc. -- just like the developers hope to get valuable feedback on the application.

Sometimes we actually do get good feedback! :-)


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
------
rgcombs AT gmailDOTcom
303-903-6372
------





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References:
Beta documentation quality: From: p . vuncanon
RE: Beta documentation quality: From: Michael Herman \(Parallelspace\)

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