Re: UI description standards

Subject: Re: UI description standards
From: quills -at- airmail -dot- net
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Wed, 21 Apr 2010 11:31:24 -0500

Wouldn't that normally be the complete documentation? Like a user
manual? Unless they subscribe to the theory that the software is so
simple and well laid out "they don' need no steenkin documentation."

As a side note, Intuit's latest release of Quicken, Quicken Essentials,
has only a 14 page Quick Start Guide, and then throws you upon the
tender mercies of their FAQs, which are not in depth, and their user
community forums.

Totally inadequate.

Scott

On 4/21/10 9:04 AM, neilson -at- windstream -dot- net wrote:
> ---- Michael West wrote:
>> Few things annoy me more than "help" that gives me half an answer
>> and fails to tell me where I can find the other half.
>
> What about the "help" that tells you what you already know and provides no method for getting deeper info? Or (worse) there is a link for more info, but it takes you right back to where you were, or else takes you to the website advertising the product for which you need help.
>
> --Peter Neilson, all too easily annoyed today
>
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Re: UI description standards: From: neilson

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