Re: UI description standards

Subject: Re: UI description standards
From: quills -at- airmail -dot- net
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Wed, 21 Apr 2010 15:31:43 -0500

I know. But you should read the outrage and the number of users who are
demanding refunds. Not just the documentation but the entire release is
causing it.

Several posts lament the fact that they can't find ANY information other
than through the forums.

What is truly disconcerting is that an entire menu function with
sub-menu doesn't actually function... at all. And it, of course isn't
documented. So people who want to use "Find" don't know how to do it
under the new version.

Consider that the previous version of Quicken had a user manual that was
450+ pages, you can understand the level of squawking.

Scott

On 4/21/10 12:05 PM, Tony Chung wrote:
> On Wed, Apr 21, 2010 at 9:31 AM,<quills -at- airmail -dot- net> wrote:
>
>> As a side note, Intuit's latest release of Quicken, Quicken Essentials,
>> has only a 14 page Quick Start Guide, and then throws you upon the
>> tender mercies of their FAQs, which are not in depth, and their user
>> community forums.
>>
>> Totally inadequate.
>>
>>
> But dude, it's just QUICKEN! How much simpler could it get? If you were
> talking about QuickBOOKS I could see reason for concern.
>
> LOL.
>
> -Tony
>
>

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Follow-Ups:

References:
Re: UI description standards: From: neilson
Re: UI description standards: From: quills
Re: UI description standards: From: Tony Chung

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