RE: Google Chrome not working with WebHelp ?

Subject: RE: Google Chrome not working with WebHelp ?
From: "Tim J. Slager" <TSlager -at- isdcorporation -dot- com>
To: Bill Swallow <techcommdood -at- gmail -dot- com>
Date: Wed, 9 Jun 2010 13:55:38 -0400

I can't run the help files from a local or shared drive. However, when I run our web application in Chrome on a VM server and access help from the application it displays just fine.

I'm trying to decide if this is going to be an issue for us.

tims

-----Original Message-----
From: techwr-l-bounces+tslager=isdcorporation -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+tslager=isdcorporation -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Leonard C. Porrello
Sent: Wednesday, June 09, 2010 1:50 PM
To: Bill Swallow; McLauchlan, Kevin
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: Google Chrome not working with WebHelp ?

I wonder how Google will feel about the warning that will now have to be
included in every version of WebHelp produced around the globe: "Google
Chrome does not support online help when the online help run from a CD
or DVD. Please use an alternative web browser such as Internet Explorer,
Firefox, Safari, or Opera."

Leonard

-----Original Message-----
From: techwr-l-bounces+leonard -dot- porrello=soleratec -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+leonard -dot- porrello=soleratec -dot- com -at- lists -dot- techwr-l -dot- c
om] On Behalf Of Bill Swallow
Sent: Wednesday, June 09, 2010 10:43 AM
To: McLauchlan, Kevin
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Google Chrome not working with WebHelp ?

I just received a comment on my reported issue. It appears that this
break in functionality was by design as a security enhancement. I
don't think we're seeing a fix, folks.

I'm keeping my findings regarding this issue current on my blog:

http://techcommdood.com/?p=421

Bill

On Wed, Jun 9, 2010 at 12:50 PM, Bill Swallow <techcommdood -at- gmail -dot- com>
wrote:
> WebHelp from both Flare and from RoboHelp used to work great for me in
> Chrome, until the past week. I hadn't actively installed updates, and
> to test I just now went to About and there was a new version (June
> 8th?). I installed it as it had a bunch of JS tweeks in it but WebHelp
> still broken in the state you describe. I'm submitting the issue
> against Chrome. I suggest others do the same.
> http://code.google.com/p/chromium/issues/entry

--
Bill Swallow

Twitter: @techcommdood
Blog: http://techcommdood.com
LinkedIn: http://www.linkedin.com/in/techcommdood

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References:
Google Chrome not working with WebHelp ?: From: McLauchlan, Kevin
Re: Google Chrome not working with WebHelp ?: From: Bill Swallow
Re: Google Chrome not working with WebHelp ?: From: Bill Swallow
RE: Google Chrome not working with WebHelp ?: From: Leonard C. Porrello

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