Re: Flare questions

Subject: Re: Flare questions
From: Sally Derrick <sjd1201 -at- gmail -dot- com>
To: Melissa Nelson <melmis36 -at- hotmail -dot- com>
Date: Fri, 6 Aug 2010 14:19:00 -0500

I've been using it for less than 6months. the hardest parts for me were the
CSS, skins, and layout pages, and being totally overwhelmed with how much it
could do! The two things that helped me were my good friend Marilyn (sorry,
I can't share her!) and the forum. They have an excellent forum and the
link is available from the Help menu. They also have several tutorial
videos in the help. That's all I've used and I'm producing WebHelp, WebHelp
Mobile, and PDF.

Sally

On Fri, Aug 6, 2010 at 1:35 PM, Melissa Nelson <melmis36 -at- hotmail -dot- com> wrote:

>
> HI All,
>
> First of all, thanks to everyone who answered my earlier questions about
> Flare and I am excited to report that my company is purchasing Flare, to
> build our new Knowledge Base. I have a couple more questions for any
> experienced Flare users.
>
> 1- If I have never used Flare, but have used Robohelp and Help and Manual
> and feel pretty comfortable with my expertise in both of those tools, how
> long do you think I will need to get the hang of Flare? I am trying to
> budget training time into my project plan. I know there is a learning curve
> to Flare, but if I was able to quickly pick up H&M and RoboHelp..should I
> also be able to quickly pick up Flare?
>
> 2- What types of training did you use to learn Flare? Any experience with
> the training that MadCap offers?
>
> 2- Does anyone have experience with the MadCap support and their
> maintenance plans? Is it worth paying the extra money for the unlimited
> inquiries feature? It is an extra $449 to get the unlimited inquiries? Both
> plans have unlimited email support..how are they at answering emails?
>
> 3- How would you rate Flare's ability to convert Word Docs into Online Help
> as compared to RoboHelp and H&M?
>
>
>
> Any help, would be greatly appreciated.
>
>
> Thanks again for all the earlier suggestions!
>
> Melissa
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> Gain access to everything you need to create and publish information
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> formats with virtually any output. Try Doc-To-Help free for 30-days.
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>
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>
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Gain access to everything you need to create and publish information
through multiple channels. Your choice of authoring (and import)
formats with virtually any output. Try Doc-To-Help free for 30-days.
http://www.doctohelp.com/

LavaCon 2010 in San Diego Sept 29 - Oct 2 is now open for registration.
Use referral code TECHWR-L for $50 off conference tuition!
See program at: http://lavacon.org/


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References:
Flare questions: From: Melissa Nelson

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