TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
This is coming from my perspective of having experience with RH, D2H,
WWP, Flare, and quite a few other authoring and production tools under
my belt. Your results may vary.
> 1- If I have never used Flare, but have used Robohelp and Help and Manual and feel pretty comfortable with my expertise in both of those tools, how long do you think I will need to get the hang of Flare? I am trying to budget training time into my project plan. I know there is a learning curve to Flare, but if I was able to quickly pick up H&M and RoboHelp..should I also be able to quickly pick up Flare?
If you're comfortable with RH and H&M, I think you could be fairly
solidly up and running with Flare within a day.
> 2- What types of training did you use to learn Flare? Any experience with the training that MadCap offers?
I jumped right in, no training. I red a bit of the Getting Started
type sections in the Help and then went to town, posting questions I
couldn't answer with a look in the Help to various forums.
> 2- Does anyone have experience with the MadCap support and their maintenance plans? Is it worth paying the extra money for the unlimited inquiries feature? It is an extra $449 to get the unlimited inquiries? Both plans have unlimited email support..how are they at answering emails?
I don't have any direct experience with Madcap Support.
> 3- How would you rate Flare's ability to convert Word Docs into Online Help as compared to RoboHelp and H&M?
I never went that route. I author in Flare and export to Word.
Gain access to everything you need to create and publish information
through multiple channels. Your choice of authoring (and import)
formats with virtually any output. Try Doc-To-Help free for 30-days. http://www.doctohelp.com/
LavaCon 2010 in San Diego Sept 29 - Oct 2 is now open for registration.
Use referral code TECHWR-L for $50 off conference tuition!
See program at: http://lavacon.org/
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-