RE: update: virus removal, old items

Subject: RE: update: virus removal, old items
From: "Pinkham, Jim" <Jim -dot- Pinkham -at- voith -dot- com>
To: "Ken Poshedly" <poshedly -at- bellsouth -dot- net>
Date: Wed, 11 Aug 2010 11:01:23 -0500

Sounds good, Ken. Best of luck to you :)

Jim

________________________________

From: Ken Poshedly [mailto:poshedly -at- bellsouth -dot- net]
Sent: Wednesday, August 11, 2010 10:56 AM
To: Pinkham, Jim
Cc: techwr-l
Subject: Re: update: virus removal, old items


Yo Jim,

Regarding Point 1, I connected the laptop hard drive to my desktop via a
usb cable, then scanned the laptop HD using Norton Internet Security
already installed on my desktop. I did not install Norton on the laptop
HD.

As for Point 2, I'll definitely check into that today.

-- Kenpo

________________________________

From: "Pinkham, Jim" <Jim -dot- Pinkham -at- voith -dot- com>
To: Ken Poshedly <poshedly -at- bellsouth -dot- net>
Cc: techwr-l <techwr-l -at- lists -dot- techwr-l -dot- com>
Sent: Wed, August 11, 2010 11:41:12 AM
Subject: RE: update: virus removal, old items

Ken, be sure to:

1. Totally and completely remove Norton before installing MacAfee -- two
AV programs rarely play well together. You may need to download a
removal tool for it from the Symantec web site. Norton does not have a
reputation for going away nicely just via Add/Remove Programs. And/or
use an uninstall tool such as Revo Uninstaller and do the most extreme
removal option possible.

2. Make sure MacAfee free from AT&T does not have any diminished
functionality. Typically, AVs from ISPs have not been as full-featured
as the for-pay programs.

If MacAfee is scaled down: either buy the full version, stick with
Norton, or look for a full-featured option 3 with the ability to
schedule auto updates (Trend Micro, Kaspersky, AVG, Avira, etc.)

HTH,
Jim

-----Original Message-----
From: techwr-l-bounces+jim -dot- pinkham=voith -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+jim -dot- pinkham=voith -dot- com -at- lists -dot- techwr-l -dot- com] On
Behalf Of Ken Poshedly
Sent: Wednesday, August 11, 2010 10:10 AM
To: Techwr-l
Subject: update: virus removal, old items

To all,

First, thanks once more to all for the great suggestions on how to best
get my daughter's laptop up and running after a major virus attack.
After seriously considering all suggestions, I opted for physical
removal of the hard drive from the laptop and scanning it using Norton
Internet Security via usb cable from my desktop.

It turned out that drive removal was just too easy (loosen two screws,
carefully lift away the protective plastic cover, slide the HD back
about half an inch until it disengages from its connector port, then
carefully lift the drive up and out). After running LiveUpdate on my
desktop, I cabled the laptop HD to a usb port and set Norton to scan the
drive. It took several hours, but the results were one instance of
Trojan.FakeAV, an instance of Trojan.Pidief and two other instances of
another "Malware . . " something or other.

I had Norton "fix" all threats, disconnected the HD from the desktop,
reinstalled it in its laptop (cover and all) and powered up. Next to
hearing my VW beetle engine start and run like new after completing
various engine rebuilds so many years ago, there's almost nothing so
satisfying as seeing the laptop boot successfully and cleanly with no
more fake virus warnings and lockups.

I powered it down and there it stays until I install MacAfee on it
tonight; as an AT&T customer, I can download and install the full
version of MacAfee from AT&T for free that updates itself, etc.

15-year-old Yvette was really nice (and thankful) to me last night after
she saw her terminal up and running cleanly before we shut it down
pending the MacAfee installation tonight.

***********************************

Second, the FrameMaker package, the Win95 Operating System CD and the
Win95 Office Suite CD's are now promised, but I still have those nice
manuals described in my earlier e-mail.

Just let me know . . .

-- Kenpo in Atlanta
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Gain access to everything you need to create and publish information
through multiple channels. Your choice of authoring (and import) formats
with virtually any output. Try Doc-To-Help free for 30-days.
http://www.doctohelp.com/

LavaCon 2010 in San Diego Sept 29 - Oct 2 is now open for registration.

Use referral code TECHWR-L for $50 off conference tuition!
See program at: http://lavacon.org/


---
You are currently subscribed to TECHWR-L as Jim -dot- Pinkham -at- voith -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit
http://lists.techwr-l.com/mailman/options/techwr-l/jim.pinkham%40voith.c
om


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat


^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Gain access to everything you need to create and publish information
through multiple channels. Your choice of authoring (and import)
formats with virtually any output. Try Doc-To-Help free for 30-days.
http://www.doctohelp.com/

LavaCon 2010 in San Diego Sept 29 - Oct 2 is now open for registration.
Use referral code TECHWR-L for $50 off conference tuition!
See program at: http://lavacon.org/


---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat


References:
update: virus removal, old items: From: Ken Poshedly
RE: update: virus removal, old items: From: Pinkham, Jim
Re: update: virus removal, old items: From: Ken Poshedly

Previous by Author: RE: update: virus removal, old items
Next by Author: RE: ReplaceText Deleted Fonts!
Previous by Thread: Re: update: virus removal, old items
Next by Thread: RE: update: virus removal, old items


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads