web apps - how to embed help ?

Subject: web apps - how to embed help ?
From: "Monique Semp" <monique -dot- semp -at- earthlink -dot- net>
To: "techwr-l" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 1 Sep 2010 16:36:05 -0700

So, what technologies or tools are out there? My client is finally ditching the old Word-to-PDF that was hyperlinked from the Web app, and wants context-sensitive help; yay! They want to investigate the possibilities. Other divisions in their company use Confluence; they've played around with TiddlyWiki, which you can apparently link from any given app page to a given wiki page. But what other options are there?

But I was thinking that there must be some tool that provides those helpful popups when you hover over a question mark; and I'm sure there are plenty of other things.

Looking forward to ideas,
-Monique
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