Re: Definitions software/systems bug tracking

Subject: Re: Definitions software/systems bug tracking
From: Donna McManus <donna -dot- mcmanus -at- gmail -dot- com>
To: Tony Chung <tonyc -at- tonychung -dot- ca>
Date: Thu, 2 Sep 2010 09:53:11 -0400

As far as I know, ISO standards do NOT dictate or define what the
issue categories are for severity.

"Block" is hanging me up. I don't understand that, unless it would to
mean development would be halted in some way perhaps?

On Thu, Sep 2, 2010 at 12:09 AM, Tony Chung <tonyc -at- tonychung -dot- ca> wrote:
> Some bug tracking systems separate the escalation levels into groups, so a
> user is forced to pick from one of a subset before the issue can be saved
> for the next level. In that short list above, for example, I see
> Minor/Feature/Trivial being a category that after chosen, may allow
> escalation to the next stage: Text/Tweak/Major.
>
> My logic is flawed when trying to see how Crash and Block would be the next
> level.
>
> At this point I would appreciate the fact the labels mean something, and
> aren't only arbitrary "cool" names that only the developer would understand.
>
> Do ISO standards care what you use for issue categories and severity? I
> thought the only requirement for most certification was a documented process
> that could be checked against to ensure it is followed, regardless of how
> flawed?
>
> -Tony
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References:
Definitions software/systems bug tracking: From: Donna McManus
RE: Definitions software/systems bug tracking: From: Dan Goldstein
Re: Definitions software/systems bug tracking: From: Wade Courtney
Re: Definitions software/systems bug tracking: From: Jefe de redacciÃn
Re: Definitions software/systems bug tracking: From: Tony Chung

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