Definitions software/systems bug tracking

Subject: Definitions software/systems bug tracking
From: Donna McManus <donna -dot- mcmanus -at- gmail -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Wed, 1 Sep 2010 13:40:33 -0400


I've been tasked with performing some ISO-related documentation.

Part of this task includes documenting workflow and reporting using Mantis.
(See if you don't know what Mantis is.)

I'm flummoxed trying to define these terms in the context of "severity" for
bug reporting:


Some of these severity levels for bug reporting seem redundant; others seem
well, plain stupid. (Why use both "tweak" and "text" if you're just fixing a
typo in the interface. Just pick one and remove the other as a choice, but
it is built into the bug reporting system already.)

Also, why would you include "feature" in a bug tracking system? Would this
mean that a new feature needs to be included?

Seeking ideas and input...

This has also been cross-posted to the STC Tech Editing SIG.


Donna M. McManus
Volunteer STC TE Sig, Membership Manager
donna -dot- mcmanus -at- gmail -dot- com
Skype: ds_donna_mcmanus

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