Re: Definitions software/systems bug tracking - a serious view

Subject: Re: Definitions software/systems bug tracking - a serious view
From: Peter Neilson <neilson -at- windstream -dot- net>
To: Donna McManus <donna -dot- mcmanus -at- gmail -dot- com>
Date: Thu, 02 Sep 2010 11:36:48 -0400

Donna McManus apparently needs a large flummox removed from her office.

Let's try a serious approach, and figure out what action is expected...

> Minor : Should be fixed now or later.
> Feature : "They want it to do WHAT??".
> Trivial : Fixing requires less effort than writing this bug report. Do it now.
> Text : Something is misspelled. Fix it unless mgt has said, "NO!"
> Tweak : Do not make this change without looking for hidden ramifications!
> Major : Work on this to the exclusion of everything else.
> Crash : We have a consistent or reproducible failure. Fix it now.
> Block : Nothing can move forward. Example: compiler generates bad code.

A blocking bug is ahead of whatever is in first place.
Notice how many of the levels of severity are intertwined, and how the
comic-strip approach still might be the best one.
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References:
Definitions software/systems bug tracking: From: Donna McManus

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