Fwd: Re: RE: Use of screenshots in procedures?

Subject: Fwd: Re: RE: Use of screenshots in procedures?
From: Nancy Allison <maker -at- verizon -dot- net>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thu, 02 Sep 2010 11:29:03 -0500 (CDT)

Reasons to include many screen shots:

1. Your audience is not proficient in English but is using an English-language manual. The screen shots provide confirmation that the process is going correctly.

2. Your UI is sufficiently complicated or feature-heavy that there is a lot going on in each window and you have to make multiple references to fields, lists, etc.

Reasons to minimize the number of screen shots:

1. Increases the cost of translation -- every screen shot has to be retaken in the target language, and all callouts have to be translated.

2. If you generate online help from the source file, it is very unhelpful to the users to have a help system that replicates the windows that are open online. Too much potential for confusion as to which is the active window and takes up too much screen space.

That's all I can think of off-hand.

In my recent contracts, I've seen a strong movement toward reducing the number of screen shots in user docs.

--Nancy
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Gain access to everything you need to create and publish information
through multiple channels. Your choice of authoring (and import)
formats with virtually any output. Try Doc-To-Help free for 30-days.
http://www.doctohelp.com/

LavaCon 2010 in San Diego Sept 29 - Oct 2 is now open for registration.
Use referral code TECHWR-L for $50 off conference tuition!
See program at: http://lavacon.org/


---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat


Follow-Ups:

Previous by Author: Re: RE: Use of screenshots in procedures?
Next by Author: Only for list members working in India: Invitation to participate in STC India’s 2010 Salary Survey
Previous by Thread: Re: RE: Use of screenshots in procedures?
Next by Thread: RE: Use of screenshots in procedures?


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads