Re: Re: RE: Use of screenshots in procedures?

Subject: Re: Re: RE: Use of screenshots in procedures?
From: Tony Chung <tonyc -at- tonychung -dot- ca>
To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 3 Sep 2010 18:58:05 -0700

I agree with Nancy's lists, and have a funny story about the use of a single
screen shot in a PDF causing confusion for an end user. When we instructed
the user to click the "X" button in the application's dialog box, the user
kept insisting the button didn't do anything.

This is because he was clicking the picture of the dialog that was embedded
into the PDF, and NOT the actual application dialog.

We all had a laugh over that one, including the end user.


Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.

LavaCon 2010 in San Diego Sept 29 - Oct 2 is now open for registration.
Use referral code TECHWR-L for $50 off conference tuition!
See program at:

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Please move off-topic discussions to the Chat list, at:

Fwd: Re: RE: Use of screenshots in procedures?: From: Nancy Allison

Previous by Author: Re: Definitions software/systems bug tracking
Next by Author: Re: InDesign file to FrameMaker
Previous by Thread: RE: Use of screenshots in procedures?
Next by Thread: Online or hardcopy portfolios?

What this post helpful? Share it with friends and colleagues:

Sponsored Ads