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Subject:Re: no pd files from Frame. Help! From:Keith Hood <klhra -at- yahoo -dot- com> To:techwr-l -at- lists -dot- techwr-l -dot- com, Ken Poshedly <poshedly -at- bellsouth -dot- net> Date:Fri, 5 Nov 2010 19:08:26 -0700 (PDT)
Use some application other than Frame to copy the backup file to a thumb drive. Sneakernet that file to a colleague's computer and create the PDF there. Worry about getting the product made on time and saving your job before you try to troubleshoot the root cause.
--- On Fri, 11/5/10, Ken Poshedly <poshedly -at- bellsouth -dot- net> wrote:
From: Ken Poshedly <poshedly -at- bellsouth -dot- net>
Subject: no pd files from Frame. Help!
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Friday, November 5, 2010, 6:49 PM
Whoa!!
Here's something NOT needed late on a Friday afternoon with a BIG
project looming!
FrameMaker 8 on a Windows XP platform: Beginning about 3 or so this
afternoon (Eastern Time), Frame stopped producing post script files.
Nor can I "Save as pdf" from Frame.
The resulting filename is correct, but it's always 0 kb. I tried
other files from other and much earlier jobs with same results.
I CAN, however, create pdf files from non-FrameMaker programs (Word).
I've made no changes to any setting whatsoever nor changed out any
hardware and yes, this is a legally purchased and registered version of FM.
My two coworkers also with legal FM's on their terminals do NOT have
this problem.
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Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days. http://www.doctohelp.com
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