RE: no pd files from Frame. Help!

Subject: RE: no pd files from Frame. Help!
From: "Janoff, Steve" <sjanoff -at- illumina -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 5 Nov 2010 16:49:27 -0700

Ken,

Also check this:

http://blogs.adobe.com/techcomm/2008/07/hotfix_for_framemaker_1.html

And most importantly this:

http://support.microsoft.com/?id=952909

Good luck,

Steve

-----Original Message-----
From: On Behalf Of Ken Poshedly
Sent: Friday, November 05, 2010 3:49 PM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: no pd files from Frame. Help!

Whoa!!

Here's something NOT needed late on a Friday afternoon with a BIG
project looming!

FrameMaker 8 on a Windows XP platform: Beginning about 3 or so this
afternoon (Eastern Time), Frame stopped producing post script files.
Nor can I "Save as pdf" from Frame.

The resulting filename is correct, but it's always 0 kb. I tried
other files from other and much earlier jobs with same results.

I CAN, however, create pdf files from non-FrameMaker programs (Word).

I've made no changes to any setting whatsoever nor changed out any
hardware and yes, this is a legally purchased and registered version of
FM.

My two coworkers also with legal FM's on their terminals do NOT have
this problem.

-- Ken in metro Atlanta

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References:
no pd files from Frame. Help!: From: Ken Poshedly

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